Easy Returns. Zero Hassle.
Changed your mind? Got the wrong size? We've got you covered — return or exchange any eligible item within 7 days of delivery.
What Can Be Returned?
Eligible For Return / Exchange
- Wrong item or size delivered
- Defective or damaged product at arrival
- Item not matching the description or photos
- Unworn, unwashed items within 7 days of delivery
Not Eligible For Return / Exchange
- Items worn, washed, or altered in any way
- Items damaged after delivery or due to misuse
- Missing original tags or Anzore packaging
- Sale/clearance items (unless defective)
- Custom or personalized orders
How Returns & Exchanges Work
Contact Us
Message us on WhatsApp (+92 312 911665) or email support@anzorecloset.com within 7 days of delivery with your order ID and reason.
Get Approved
Our team verifies your request and confirms return eligibility within 24 hours.
Send It Back
Package the item in its original condition and send it back. We will guide you on the pickup or courier process.
Refund / Exchange
Once received and verified, your refund is processed within 2-3 working days, or your exchange is dispatched.
Important Details
7-Day Return Window
Return or exchange requests must be initiated within 7 days of delivery. Requests after 7 days will not be accepted, except for items covered under our quality guarantee.
Condition Of Returned Items
Items must be returned unworn, unwashed, with all original tags attached and in the original Anzore packaging. Items returned in used condition will be rejected.
Exchanges
For size or color exchanges, we will dispatch the replacement once the returned item is received and verified. Shipping for the exchange is covered by Anzore Closet for eligible returns.
Refunds
Refunds are processed within 2-3 working days after verification. For bank transfers, please share your bank details; for COD payments, we will arrange a refund transfer to your account or wallet.
Quality Guarantee
If you receive a defective or damaged product, you are fully covered. We will replace it or refund you in full — no questions asked, even beyond the 7-day window.
Need Help?
Our support team is available 24/7 on WhatsApp at +92 312 911665 or email support@anzorecloset.com. We respond to every return request within 24 hours.